How ERO-Führungen Automates Order Confirmations with Cambrion

Initial Situation

ERO-Führungen is a long-established specialist for linear technology and precision guidance systems. The company serves customers in mechanical engineering, automation, and other industries — offering high-quality, tailor-made solutions from single units to series production.

To maintain its quality standards not only in production but also in administration, ERO sought to streamline document-heavy processes.
One major bottleneck: handling order confirmations.

Each year, around 2,500 order confirmations arrive via email — every document with a different layout and format. Employees had to manually open, review, and compare them with ERP data in Abas. Missing line items, incorrect prices, or unaccounted surcharges frequently caused rework.
Manual processing took 3–5 minutes per document, tying up qualified staff in repetitive, low-value tasks.


Challenge

ERO wanted to overcome rigid, template-based OCR tools and instead establish a future-proof automation platform — one capable of handling any document type, without juggling multiple specialized solutions.

“There are AI tools for every single process, but I don’t want to integrate ten different ones — I want one flexible solution for all kinds of documents.”

ERO’s Technical Managing Director, Patrick Egy

Goal

  • Automate the processing of order confirmations independent of format

  • Integrate seamlessly with the existing ERP system (Abas)

  • Reduce manual validation while improving data accuracy

  • Build a scalable framework for further document automation

The Cambrion Solution: Agentic AI Pipelines Integrated with engomo

ERO has been successfully using the engomo Low-Code App Platform for years. By integrating Cambrion, ERO created an AI-driven workflow that automates the entire handling of order confirmations:

  • Automatic Email Intake
    Incoming PDFs and emails are automatically processed from the shared mailbox.

  • Data Extraction via Cambrion
    Cambrion extracts relevant data from documents — regardless of layout, structure, or format.

  • Validation Against ERP Data
    Extracted values are matched with master data in Abas, ensuring context-aware accuracy.

  • Smart Dashboard Review
    Only deviations are shown for manual review — employees focus solely on what really matters.

  • AI-Supported Interaction
    A built-in chat allows quick inquiries or clarifications directly within the workflow, based on Cambrion’s extracted data.

  • Master Data Updates
    Different spellings or product names are recognized, with smart update suggestions for the ERP.

  • Position Matching
    A multi-step matching algorithm highlights differences visually and enables quick corrections.

  • Seamless Handover to ERP
    After approval, all verified data — from AB numbers to line items — are automatically written into the ERP system.

Quantifiable Results

📈 ~90% Automation Rate
💡 Processing time reduced from 3–5 min to <30 sec per document
📄 ~1,800 hours saved annually (across 15,000 documents)
🔍 Error rate drastically reduced
👥 Employees refocused on value-adding tasks

Summary

ERO-Führungen replaced manual, error-prone workflows with Cambrion’s agentic AI pipelines — tightly integrated with their existing engomo low-code environment.
The result: significantly higher efficiency, cleaner master data, and a scalable foundation for future automation projects.

Next up: extending automation to purchase orders, delivery notes, and invoices.

ERO’s takeaway?

“Thanks to Cambrion, our employees can finally focus on what really matters — not on time-consuming data entry.” - ERO-Führungen

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